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XTB review

XTB Review

Overall, XTB is considered low risk, with an overall Trust Score of 95 out of 100. XTB is licensed by one Tier-1 Regulator (high trust), seven Tier-2 Regulators (average trust), and one Tier-3 Regulator (low trust). XTB offers Vietnamese traders two account types, namely Standard and Swap-Free. 

Updated : October 30, 2023

Jump to:

Overview

Regulation and Safety of Funds

Awards and Recognition

Account Types and Features

Account Registration

Broker Comparison

Trading Platforms

Range of Markets

Fees

Deposit and Withdrawels

Education and Research

Bonuses and Promotions

Affiliate Programs

Customer Support

Social Responsibility

Final Verdict

Pros and Cons

FAQ

Overall Rating

Min Deposit

USD 250 (6111259 VND)

Regulators

FCA, CySEC, IFSC, KNF

Trading Desk

No Trading Desk

Crypto

Yes

Total Pairs

48

Islamic Account

Yes

Trading Fees

Low

Account Activation

24 Hours

Overview

Overview

 

The broker is a well-known multi-asset broker known for its excellent customer service, wide selection of forex and CFDs, and overall excellent trading experience. The company has earned high trust from the financial community, earning a Trust Score of 95. 

Notably, the broker is a publicly traded entity, with its shares listed on the Warsaw Stock Exchange, further solidifying its industry reputation and transparency. One of XTB’s distinguishing features is its proprietary xStation platform suite, which combines excellent usability with robust trading tools.  

 

The adaptable platform supports various web, mobile, and tablet interfaces. Furthermore, xStation 5 mobile app is particularly noteworthy, rivalling the offerings of the market’s best forex brokers.  

The app integrates seamlessly with the main platform, providing traders with on-the-go access to critical tools and data. 

 

Furthermore, the broker has made significant advances in the educational domain, providing a wide range of educational videos, written content, and over 200 lessons through its Trading Academy.  

This dedication to education ensures that novice and experienced traders have access to resources to help them improve their trading knowledge and skills. 

 

Top 3 XTB User Reviews 

  • Dewi Sutanto (September 2023) “After trading with XTB for over a year, I can say that their interface is straightforward and easy to use. As a beginner, I’ve found their learning materials helpful.” 
  • Agus Wijaya (September 2023) “XTB has excellent customer service. They were quick to respond and extremely helpful whenever I contacted them. But the spreads on some of the major currency pairs leave me feeling a little underwhelmed. I’m crossing my fingers that they can fix this.” 
  • Ratna Kusuma (September 2023) “XTB has been my preferred broker for the past two years. Their mobile app works flawlessly, allowing me to make trades wherever I happen to be. However, I wished there were more Vietnamese payment options.” 

 

Advantages that XTB has over competitors 

  • XTB has average non-trading fees and low trading fees. There are often no withdrawal fees, and some clients are eligible for free trading of stocks and ETFs. 
  • For some clients, XTB offers commission-free stocks and ETFs. 
  • XTB offers convenient and generally cost-free deposit/withdrawal options. 
  • The fact that XTB’s customer service is available in multiple languages facilitates trading. 
  • With XTB’s demo account, users are given virtual currency to experiment with various financial instruments. 
  • The FCA regulates XTB in the United Kingdom, while other reputable entities, such as CySEC, DFSA, and many others, regulate XTB in other regions. 
  • XTB provides a seamless experience, including simple account creation. 
  • No minimum deposit is necessary to begin trading with XTB. 
  • XTB provides user-friendly trading platforms, such as the xStation 5 platform, with advanced features and an intuitive interface. 
  • XTB’s spreads are extremely competitive, making it an attractive option for advanced and active traders. 
  • XTB offers a few educational resources, making it an attractive broker for novices. 

 

Who will Benefit from Trading? 

  • With a global presence, XTB distinguishes itself by offering actual stock trading in specific regions rather than just CFDs. This gives traders in those areas distinct advantages, enhancing their trading experience. 
  • XTB places a high value on customer satisfaction. It ensures that support is easily accessible and responsive to the specific needs of traders, making it an excellent choice for those who place a high value on exceptional customer service. 
  • XTB is an excellent choice for cost-conscious traders. XTB enables traders to maximize their trading budget by offering a competitive fee structure, no deposit or withdrawal fees, and a low minimum deposit requirement. 
  • XTB provides educational materials, research tools, and a risk-free demo account for those just starting trading. These resources enable new traders to learn and practice trading strategies without exposing their funds to real-world risks. 
  • XTB caters to seasoned traders by offering advanced charting tools, various technical analysis options, and many tradable assets. This provides experienced traders with the depth and versatility they require. 
  • XTB’s asset portfolio includes stocks, ETFs, commodities, indices, cryptocurrencies, and currency pairs. This wide range of options allows traders to diversify their portfolios across asset classes, enhancing their investment strategies. 

 

Is XTB’s platform proprietary?

Yes, the broker provides its proprietary xStation 5 platform, known for its user-friendly design and advanced features.

 

How does XTB’s commission structure compare to others?

They offers competitive commission rates, frequently lower than many industry competitors.

 

At a Glance

🏛 HeadquarteredPoland
🌎 Global OfficesCzech Republic, Cyprus, Italy, Turkey, Chile, Belize, Portugal, Germany, Romania, Slovakia, France, Spain, London, Dubai, South Africa, UAE
🏛 Local Market Regulators in VietnamThe State Bank of Vietnam (SBV)
💳 Foreign Direct Investment in Vietnam22.40 Billion USD (Dec 2022)
💰 Foreign Exchange Reserves in Vietnam 85,801 million USD (Feb 2023)
✔️ Local office in Hanoi? No
👨‍⚖️ Governor of SEC in Vietnam SBV Governor, Nguyen Thi Hong
✔️ Accepts Vietnamese Traders? Yes
📊 Year Founded2002
📞 Vietnam Office Contact Number None
📱 Social Media PlatformsFacebook

Twitter

Instagram

LinkedIn

YouTube
⚖️ RegulationFCA, ACPR, BaFin, DFSA, KNF, CNMV, FSCA, CySEC, IFSC
1️⃣ Tier-1 LicensesFinancial Conduct Authority (FCA)
2️⃣ Tier-2 LicensesThe French Prudential Supervision and Resolution Authority (ACPR)

Bundesanstait fur Finanzdienstleistungsaufsicht (BaFin)

The Dubai Financial Services Commission (DFSA)

Komisja Nadzoru Finansowego (KNF)

Comisión Nacional del Mercado de Valores (CNMV)

Financial Sector Conduct Authority (FSCA)

Cyprus Securities and Exchange Commission (CySEC)
3️⃣ Tier-3 LicensesInternational Financial Securities Commission (IFSC)
🪪 License NumberUnited Kingdom – 522157

France – 52818

Germany – 10130601

Dubai – F006316

South Africa – FSP 49970

Cyprus – 169/12

Poland –

Belize – 000302/438
⚖️SBV Regulation No
✔️ Regional RestrictionsIndia, Indonesia, Pakistan, Syria, Iraq, Iran, United States, Australia, Albania, Belize, Belgium, New Zealand, Japan, South Korea, Hong Kong, Mauritius, Israel, Turkey, Venezuela, Bosnia and Herzegovina, Ethiopia, Uganda, Cuba, Yemen, Afghanistan, Laos, North Korea, Guyana, Vanuatu, Mozambique, Republic of the Congo, Libya, Macao, Panama, Singapore, Bangladesh, Kenya, Palestine and the Republic of Zimbabwe
☪️ Islamic AccountYes
💻 Demo AccountYes
🛍 Retail Investor Accounts2
✔️ PAMM AccountsNone
💻 Liquidity ProvidersNot mentioned
✔️ Affiliate Program Yes
📱 Order ExecutionMarket
📊 Starting spread0.5 pips EUR/USD
📉 Minimum Commission per TradeNone on Forex, Stocks, ETFs, Crypto
💰 Decimal Pricing5th decimal pricing
📞 Margin Call100%
🛑 Stop-Out50%
📉 Minimum Trade Size0.01 lots
📈 Maximum Trade SizeNot indicated
✅ Crypto trading offered?Yes
✔️ Offers a VND Account?Yes
📉 Dedicated Vietnamese Account Manager? No
📈 Maximum Leverage1:500
📊 Leverage Restrictions for Vietnam?No
💳 Minimum Deposit (VDN)USD 250 (6111259 VND)
✔️ Vietnam Dong Deposits Allowed?No
📊 Active Vietnam Trader Stats90 million+
👥 Active Vietnam-based Exness customers Unknown
🔁 Vietnam Daily Forex Turnover 9.9 billion USD (2019)
💰 Deposit and Withdrawal OptionsBank Transfer

Credit Cards

Debit Cards

Skrill

Paysafe

Safety Pay

Neteller
💻 Minimum Withdrawal Time1 Working Day
⏰ Maximum Estimated Withdrawal Time7 Working Days
💳 Instant Deposits and Instant Withdrawals?No
🏛 Segregated Accounts with Vietnamese Banks?No
📱 Trading PlatformsxStation 5

xStation Mobile
💻 Tradable AssetsForex

Indices

Commodities

Stock CFDs

ETF CFDs

Cryptocurrencies
✔️ Offers USD/VND currency pair?No
📊 USD/VND Average SpreadNone
✅ Offers Vietnamese Stocks and CFDsNo
💻 Languages supported on the WebsiteMultiple languages, including English, German, Italian, Polish, Romanian, Spanish, French, Portuguese, Vietnamese, and more.
☎️ Customer Support LanguagesMultilingual
👥 Copy Trading SupportYes
⏰ Customer Service Hours24/5
📞 Vietnam-based customer support?No
💸 Bonuses and Promotions for Vietnamese?Yes
📚 Education for Vietnamese beginner tradersYes
📱 Proprietary trading softwareYes
🤝 Most Successful Trader in VietnamMost Successful unknown, but the top traders include Dao Thi Kim Ngan, Tran Minh Tuan, Pham Quoc Dat, etc.
✔️ Is the broker a safe broker for Vietnam Traders?Yes
🎖 Rating for Exness Vietnam9/10
🥇 Trust score for Exness Vietnamese95%
👉 Open Account👉 Open Account

Regulation and Safety of Funds

Regulation and Safety of Funds

 

Regulation in Vietnam 

The broker is not currently regulated by the State Bank of Vietnam (SBV). However, global regulations are listed in the table below. 

 

Global Regulations

Registered Entity Country of Registration Registration Number Regulatory Entity Tier License Number/Ref
XTB Limited United Kingdom 07227848 FCA 1522157
XTB Limited France 296794 ACPR 252818
XTB Limited Germany BaFin 210130601
XTB MENA Limited Dubai DFSA 2F006316
XTB Africa (Pty) Ltd South Africa 2018/363888/07 FSCA 2FSP 49970
XTB Ltd Dubai 296794 CySEC 2169/12
XTB SA. Poland KNP 2
XTB International LimitedBelize IFSC 3000302/438

 

Security while Trading 

  • provides negative balance protection, ensuring clients’ losses do not exceed their account balance. 
  • provides two-factor authentication to enhance account security, adding an extra layer of protection to clients’ accounts. 
  • performs regular security audits to ensure its systems are secure, up to date, and constantly monitored for potential vulnerabilities. 
  • To ensure the security of all data transmitted between the client’s device and the broker’s servers, XTB uses encrypted connections. 
  • is dedicated to ensuring the security of its clients’ data. As a result of their robust security protocols, most cybercriminal attacks fail. 
  • prioritizes security and has implemented safeguards to protect its clients’ data and funds. Some of the key security measures in place are as follows: 
  • The app provides several authentication methods, including passwords, fingerprints, and codes. These options ensure that only the account’s authorized owner has access to their account. 
  • offers a safe and efficient online account opening process, allowing clients to open an account confidently. 
  • goes above and beyond to protect its clients’ funds by fully segregating them into separate bank accounts from the broker’s funds. This separation ensures that clients’ funds are safe even if the broker becomes insolvent. 

 

What measures does XTB have against account hacking? 

The broker employs several security protocols to prevent unauthorized access, including regular system audits and real-time monitoring. 

 

In case of a company insolvency, are client funds protected? 

Yes, client funds are protected by various compensation schemes that vary by region, such as the FSCS in the United Kingdom. 

Awards and Recognition 

Awards and Recognition

 

Received the following recent awards and recognition: 

  • Best Forex Broker in 2022 (Rankia Awards) 
  • Best CFD Broker in 2022 (Rankia Awards) 
  • Best Mobile Trading App in 2022 (Forex Expo) 
  • Best Forex and CFD Broker (Invest Cuffs) for 2021 

 

What notable awards and recognitions has XTB received in the forex industry, and how do these accolades reflect the broker’s performance and offerings?

The broker has been acknowledged with various awards and accolades in the forex industry, which may underline its excellence in areas such as trading platforms, customer service, and overall broker performance. These awards often serve as a testament to the brokers commitment to providing traders with advanced trading tools, educational resources, and a seamless trading experience.

 

How does XTB’s recognition and industry awards contribute to its credibility and reputation, and what benefits do traders enjoy when choosing an award-winning broker?

The broker recognition and industry awards significantly contribute to its credibility and reputation as a prominent forex broker, emphasizing its dedication to offering exceptional services and maintaining high industry standards. Opting for an award-winning broker such as XTB can grant traders access to cutting-edge trading platforms, comprehensive educational materials, and reliable customer support.

XTB Account Types and Features

Standard Account 

The  Standard Account caters to a diverse range of traders, from beginners to experienced professionals. This account offers access to various financial instruments, markets, and competitive spreads.  

Therefore, Vietnamese traders seeking comprehensive trading experience with ample tools and resources should opt for this type of account. 

 

Account Types and Features

 

Swap-Free Account 

With its Swap-Free Account, the broker meets the needs of traders who follow the Islamic faith. This customized account is designed to be Sharia-compliant, allowing traders to engage in ethical trading activities. 

The brokers effectively eliminates swap or rollover fees for overnight positions, allowing traders to participate in market operations while adhering to Islamic principles actively.  

This option allows Muslim Vietnamese traders to explore various markets and financial instruments without compromising their religious beliefs. 

 

Account Types and Features

 

Demo Account 

A Demo Account from XTB is an invaluable educational tool for new and experienced traders. It offers a secure environment where users can explore the platform and its features without risking any real money.  

Vietnamese traders will find this account particularly useful as it allows them to simulate actual trading scenarios using virtual funds, helping them improve their strategies and become familiar with the trading interface. 

Furthermore, by utilizing the demo account, users can access XTB’s comprehensive range of trading tools, including charts, indicators, and other analytical resources, which facilitate technical analysis in making well-informed decisions.  

Individuals can practice risk-free trades before transitioning into a live trading account setting, enabling technique refinement and increased confidence levels. 

 

Islamic Account 

The broker offers an Islamic account catering to Islamic finance principles, ensuring that traders do not engage in interest-based transactions on overnight positions.  

This Swap-Free Account is specifically tailored for Vietnamese traders seeking a halal trading environment and wishing to participate in financial markets while adhering to their religious beliefs. 

 

Professional Account 

The XTB Professional Account is a trading option for experienced traders who meet certain criteria and want to advance their trading status.  

However, it is important to note that trading Contracts for Difference (CFDs) carries a high risk of rapid financial loss, with XTB Limited losing money on 80% of retail investor accounts. 

To qualify for the Professional Account, traders must meet at least two of the following three criteria: a minimum of ten significant size transactions per quarter over the previous four quarters, an investment portfolio worth more than €500,000, or at least one year of professional experience in the financial sector. 

Professional Account holders can access features such as ongoing fund segregation, FSCS protection up to £85,000, the option to request a different category, and negative balance protection.  

However, it is important to note that Professional Account holders may not have access to certain features available to retail clients, such as risk warnings and communication and financial promotion rules. 

 

Spread Betting Account 

The broker does not offer spread betting to Vietnamese traders. 

 

Base Account Currencies 

The base account currencies available to Vietnamese include the following: 

  • USD 

 

Basic Order Types 

  • Market Order – A market order can be either a buy or a sell order that executes at the current market price. This is the current price displayed on your platform’s chart. If you place a market order, you will be immediately entered at the best available price. 
  • Market orders are most effective when a trading opportunity requires prompt action. Click buy/sell at market to enter the trade immediately. 
  • Stop Order – A stop order can be either a buy or sell stop, depending on whether you wish to purchase above or below the market.  
  • This is useful for trading breakouts or trend continuation strategies when you want the market to continue moving in the same direction. 
  • Limit Order – Alternatively, if you believe the price will reverse when it reaches a certain price, you can place a limit order.  
  • Limit orders can be either buy or sell limits, depending on the market’s direction before your anticipated reversal.  
  • A sell limit is used to sell above the market, while a buy limit is used to purchase below the market. 

 

Is there a VIP or premium account option? 

The broker does not label any account as “VIP,” but higher-tier accounts have additional benefits. 

 

Do all account types have access to educational resources? 

Yes, all the account holders have full access to their educational resources. 

How to open a XTB Account – A Step-by-Step Guide 

To open an account, Vietnamese can follow these steps: 

 

Step 1Start Process

In order to start the application process, the applicant can simply click on the green “Create Account” button located on the top, right corner of the Webpage.

 

How to open a Account step 1

 

Step 2:  Email

The applicant will need to supply a valid email address which will be used for communication and account activation.  A case-specific password will also need to be set.

 

How to open a Account step 2

 

How to open a Account step 2

 

Step 3 General Information

The Applicant will need to complete some general information, including date of birth and nationality.

 

How to open a Account step 3

 

Step 4Address

The applicant will need to supply their current address in order to proceed.

 

How to open a Account step 4

 

Step 5Finalize

The final step is currency selection and a terms agreement section.

 

How to open a Account step 5

 

How to open a Account step 5

 

How to open a Account step 5

 

Step 6. Notification

Once this has been completed, the applicant will be met with the following notification.

 

How to open a Account step 6

 

What documents are required for account verification? 

Proof of identity (such as a passport) and proof of residence (such as a utility bill) are usually required. 

 

Can I open multiple trading accounts with XTB? 

Clients may open multiple accounts, but they must comply with there policies on managing multiple accounts. 

 

How to Close an XTB Account 

To close a live trading account, Vietnamese traders can follow these steps: 

  • Sign into your account on. 
  • Select “Deposit and Withdraw Funds” from the menu. 
  • Enter your bank account information and the desired withdrawal amount. 
  • Launch the withdrawal. 
  • Send XTB’s customer service an email requesting account closure. If you reside in the European Union, send an email to [email protected]. If you are a resident of the United Kingdom, please email [email protected]. Send an email to [email protected] if you are a non-EU/UK resident. 

 

Are there any fees associated with closing an account? 

No, the broker does not charge any fees for account closure. 

 

Will I receive a confirmation once my account is closed? 

Yes, once your account has been successfully closed, they will send you a confirmation email.

XTB Vs Vantage Markets Vs SuperForex – Broker Comparison

XTBVantage MarketsSuperForex
⚖️ RegulationFCA, ACPR, BaFin, DFSA, KNP, FSCA, CySEC, IFSC CIMA, VFSC, FSCA, ASIC None
📱 Trading PlatformxStation 5

xStation Mobile
MetaTrader 4

MetaTrader 5

ProTrader

Vantage App

Vantage Social trading

ZuluTrade

Myfxbook AutoTrade

DupliTrade
MetaTrader 4

SuperForex App
💰 Withdrawal FeeYes, <$50 withdrawals YesYes
📊 Demo AccountYesYesYes
📈 Minimum DepositUSD 250 (6111259 VND)$50 / 1228498 VND$1/ 4505 VND
📊 Leverage1:500 1:500 1:2000
📊 SpreadFrom 0.5 pips From 0.0 pips From 0.0 pips
💰 CommissionsNone on most instruments From $3 From 0.013%
✴️ Margin Call/Stop-Out100%/50% 80%/50% 80%/40%
💻 Order ExecutionMarket Market Market, Instant
💳 No-Deposit BonusNoNoYes
📊 Cent AccountsNoNoYes
📈 Account TypesStandard Account

Swap-Free Account
Standard STP

Raw ECN

PRO ECN
Standard Account

Swap-Free Account

No Spread Account

Micro Cent Account

Profi STP Account

Crypto Account

ECN Standard Account

ECN Standard Mini Account

ECN Swap-Free Account

ECN Swap-Free Mini Account

ECN Crypto Account
⚖️ SBV RegulationNoNoNo
💳 VND DepositsNoYesYes
📊 Vietnam Dong AccountNoNoYes
👥 Customer Service Hours24/524/524/5
📊 Retail Investor Accounts2311
☪️ Islamic AccountYesYesYes
📉 Minimum Trade Size0.01 lots 0.01 lots0.01 lots
📈 Maximum Trade SizeNot indicated Unlimited None
💰 Minimum Withdrawal Time1 Working Day Instant Instant
📊 Maximum Estimated Withdrawal Time7 Working Days 3 – 5 working days 2 to 4 working days
💸 Instant Deposits and Instant Withdrawals?NoYesYes, deposits

XTB Trading Platforms

offers Vietnamese traders a choice between these trading platforms: 

  • xStation 5 

 

Before using the xStation 5 platform or the xStation mobile app, Vietnamese traders should carefully consider their investment goals, experience level, and risk tolerance.  

Traders should also be aware that CFD trading carries a high risk of rapid financial loss and that 80% of retail investor accounts lose money when trading CFDs with Limited. 

 

xStation 5 Platform

 

xStation 5 Platform 

 

 

The xStation 5 platform from the broker is an exclusive trading platform that caters to novice and experienced traders, delivering a seamless and user-friendly trading experience.  

 

The platform’s intuitive interface and advanced charting tools give traders optimal performance. Among the notable characteristics of the xStation 5 platform are as follows: 

  • A sentiment analysis instrument for contrarian trading techniques. 
  • A sophisticated screener for separating stocks according to specific criteria. 
  • A feature highlighting the most significant market movements and volatility. 
  • Real-time performance metrics for evaluating and analyzing trading results. 
  • Fibonacci, MACD, and RSI are popular technical indicators for comprehensive technical analysis. 
  • Execution speeds at the speed of light for timely trade execution. 
  • A free feature that provides live audio feeds of market news and analysis from traders. 
  • Customized trading system templates for storing and applying preferred trading strategies. 
  • The interface is fully customizable, allowing traders to personalize their workspace. 
  • Closing orders in bulk for effective trade management. 
  • Advanced chart trading with market order depth permits accurate analysis and execution. 

 

xStation Mobile App 

xStation Mobile App 

 

The xStation mobile app provides mobile traders access to over 1,500 CFD markets. While the mobile app may have some functional limitations compared to the desktop version, it provides iOS and Android users with the essential features for efficient trading.  

  • Convenient trade administration and position monitoring. 
  • Charting capabilities that facilitate analysis on the go. 
  • Important characteristics of the xStation mobile app include some of the following: 
  • Access to trading accounts on iOS and Android mobile devices for mobility. 
  • Rapid access to prices and transactions facilitates timely decision-making. 
  • Ideal for traders who place a premium on convenience and demand the ability to trade at any time, from any location. 

 

Which trading platforms does XTB offer? 

The brokers main product is its proprietary platform, xStation 5, available in web, mobile, and desktop versions. 

 

Are there any unique tools or features on xStation 5? 

Advanced charting tools, trader statistics, and an economic calendar are among the features of xStation 5. 

Range of Markets

Markets

 

Vietnamese traders can expect the following range of markets: 

  • Forex 
  • Indices 
  • Commodities 
  • Stock CFDs 
  • ETF CFDs 
  • Cryptocurrencies 

 

Financial Instruments and Leverage offered

🔨 Instrument📱 Number of Assets Offered📈 Max Leverage Offered
Forex 571:500
Indices 301:200
Commodities 281:500
Stocks CFDS3,900+1:10
ETF CFDs 1591:5
Cryptocurrency 461:2

 

Broker Comparison for a Range of Markets

🥇 XTB🏅 Vantage Markets 🥉 SuperForex
➡️️ ForexYesYesYes
➡️️ Precious MetalsYesYesYes
➡️️ ETFsYesYesYes
➡️️ CFDsYesYesYes
➡️️ IndicesYesYesYes
➡️️ StocksYesYesYes
➡️️ CryptocurrencyYesYesYes
➡️️ OptionsNoYesNo
➡️️ EnergiesNoNoYes
➡️️ BondsNoYesNo

 

How many currency pairs can I trade? 

You can trade over 57 forex pairs, including major, minor, and exotics. 

 

Does XTB offer any unique or niche markets for trading? 

Yes, they add new markets and instruments regularly based on demand and global trends. 

Trading and Non-Trading Fees

Trading and Non-Trading Fees

 

Spreads 

The brokers trading accounts offer variable spreads, which implies that the spreads will vary based on factors such as the traded instrument, chosen trading account, and prevailing market conditions for a particular day.

 

Commissions 

Vietnamese traders utilizing the Standard Account for forex, indices, commodities, Stock CFDs, ETF CFDs or cryptocurrencies are exempt from commission fees imposed by XTB. However, commissions do apply specifically to indices and ITA 40. 

For all instruments within the Islamic Account, excluding Stock CFDs and ETF CDFs, a flat commission of 10 USD per lot is levied. Bitcoin, Ethereum, Ripple Litecoin, and Bitcoin Cash incur a transaction fee of 4 USD on transactions conducted under the Swap-Free account. 

 

Overnight Fees, Rollovers, or Swaps 

The broker’s financing rates are average, although they can become substantial if you engage in margin trading and maintain your positions over an extended period. To illustrate, the Apple CFD financing rate varied between 2% and 4.5%. 

 

Deposit and Withdrawal Fees 

There are no fees associated with deposits or withdrawals. The funds you transfer from your bank to your trading account will be the exact amount reflected in your brokerage account and vice versa. 

 

Inactivity Fees 

If there is no trading activity for 1 year and no deposit has been made within the last 90 days, they will impose an inactivity fee of €10 per month. 

 

Currency Conversion Fees 

Currency conversion fees will apply when Vietnamese deposit or withdraw in VND. 

 

Is there a commission-free trading option with XTB? 

Yes, the broker’s Standard Account has no commissions, but spreads may be slightly wider. 

 

How transparent is XTB about its fee structure? 

The brokers website contains detailed information about its fees, spreads, and commissions, ensuring transparency for traders. 

Deposits and Withdrawals

Deposit and Withdrawal

 

 Offers Vietnamese traders the following deposit and withdrawal methods: 

  • Bank Transfer 
  • Credit Cards 
  • Debit Cards 
  • Skrill 
  • Paysafe 
  • Safety Pay 
  • Neteller 

 

Broker Comparison: Deposit and Withdrawals 

🥇 XTB🏅 Vantage Markets🥉 SuperForex
Minimum Withdrawal Time1 Working Day Instant Instant
Maximum Estimated Withdrawal Time7 Working Days 3 – 5 working days 2 to 4 working days
Instant Deposits and Instant Withdrawals?NoYesYes, deposits

 

Deposit Currencies, Deposit and Withdrawal Processing Times

💰 Payment Method🔁 Deposit Processing💳 Withdrawal Processing
Bank Transfer 1 Working Day 7 Working Days
Credit Card1 Working Day 1 – 3 Working Days
Debit Card1 Working Day 1 – 3 Working Days
Skrill1 Working Day 1 – 3 Working Days
Paysafe 1 Working Day 1 – 3 Working Days
Safety Pay 1 Working Day 1 – 3 Working Days
Neteller1 Working Day 1 – 3 Working Days

 

Is there a minimum deposit requirement? 

No, the broker has no minimum deposit requirement to register an account. 

 

Does XTB charge any deposit fees? 

Most deposit methods are free, but some might incur a small fee the payment provider charges. 

How to Deposit Funds

To deposit funds to an account with XTB, Vietnamese traders can follow these steps: 

 

How to make an Deposit

 

  • Sign in to the XTB website or mobile application. 
  • Select “Deposit and Withdraw Funds” from the menu. 
  • Select the deposit method that best suits your needs. Depending on your country of residence, you can choose between bank transfer, credit or debit cards, PayPal, Skrill, and Neteller. 
  • Follow the provided instructions to complete the deposit procedure. 
  • Wait for the money to be added to your trading account. 

 

How to Deposit Funds

 

How long do XTB Deposits take? 

Deposits via bank transfer can take 2-5 days to arrive, depending on the country you send money from, while all other deposits are processed within 24 hours. 

 

How do I know if my deposit has been successful? 

Once funds are deposited, they should appear in your XTB account balance, and you will receive a confirmation email. 

Fund Withdrawal Process

To withdraw funds from an account with XTB, Vietnamese traders can follow these steps: 

 

How to make an Withdrawal

 

  • Log in to the XTB platform or mobile app. 
  • Click on the “Deposit and Withdraw Funds” button. 
  • Choose the withdrawal method that suits you best, such as bank transfer, credit or debit cards, or e-wallets. 
  • Follow the instructions to complete the withdrawal process. 
  • Wait for the funds to be transferred to your bank account. 

 

How to make an Withdrawal

 

How long do XTB Withdrawals take? 

Withdrawals take 1 – 7 working days to reflect in your bank account. 

 

Can I cancel a withdrawal request? 

Yes, you can cancel the withdrawal request through the client portal if it hasn’t already been processed. 

Education and Research

Education and Research

 

Offers the following Educational Materials to Vietnamese traders: 

  • Articles 
  • Guides 

 

Research and Trading Tool Comparison 

🥇 XTB🏅 Vantage Markets🥉 SuperForex
➡️ Economic CalendarYesYesYes
➡️ VPSNoYesNo
➡️ AutoChartistNoYesNo
➡️ Trading ViewNoYesNo
➡️ Trading CentralNoYesNo
➡️ Market AnalysisYesYesYes
➡️ News FeedYesYesYes
➡️ BlogYesYesYes

 

Also offers Vietnamese traders the following additional Research and Trading Tools: 

  • Market News 
  • Price Tables 
  • Market Calendar 

 

How frequently does XTB update its research and market analysis? 

The broker regularly updates its research and market insights to keep traders informed, often daily. 

 

How can I access XTB’s educational content? 

The broker’s educational content is available via its official website and trading platform. 

Bonuses and Promotions

Bonuses and Promotions

 

Offers Vietnamese traders the following bonuses and promotions: 

  • For some non-EU, UK, and MENA clients, the broker provides a 50% welcome bonus on newly-registered accounts. 
  • The broker offers an active trader cashback rebates program. This program is unavailable to retail customers in the UK/EU. Instead, XTB UK provides volume traders with a discount program. 

 

Does XTB offer any sign-up bonuses for new traders? 

No, the broker does not have a sign-up bonus for new traders. 

 

Does XTB offer a loyalty or rewards program for frequent traders? 

Yes, the broker often offers loyalty and rewards programs for active traders. 

Top 10 Forex Brokers

Broker

Rating

Regulators

Min Deposit

Leverage

Website

1

8/10

ASIC, FSA

$100

1:400

2

9/10

FSCA, FSA, CySEC, FCA, CBCS, FSC (BVI), FSC

$10

1:2000

3

8.4/10

FSA, CySec, FSCA, FSC

$10

1:3000

4

8/10

FCA, IFSC, CySec, ASIC

$5

1:1000

5

8/10

FSCA, FSC, FSA

$10

1:400

6

8.7/10

FSCA, CySEC, FCA, DFSA, FSCA, CMA

$0

1:2000

7

8.5/10

ASIC, BaFin, CMA, CySEC, DFSA, FCA, SCB

$0

1:400

8

8.3/10

IFSC, FSCA, ASIC, CySEC

$5

1:1000

9

8.2/10

SVGFSA

$25

1:500

10

8.1/10

CySEC, ASIC, FSCA

$100

1:500

Top 10 Forex Brokers

Broker

Rating

Min Deposit

Leverage

1

8/10

$100

1:400

2

9/10

$10

1:20000

3

8.4/10

$10

1:3000

4

8/10

$5

1:1000

5

8/10

$10

1:400

6

8.7/10

$0

1:100

7

8.5/10

$0

1:400

8

8.3/10

$5

1:1000

9

8.2/10

$25

1:500

10

8.1/10

$100

1:500

 

How to open an Affiliate Account 

To register an Affiliate Account, Vietnamese traders can follow these steps: 

 

How to open an Affiliate Account

 

  • Visit the Partnerships page on XTB. 
  • Complete the form to join the program’s affiliation. 
  • Use the tool to create a marketing campaign and promote your products. 
  • Traders can also email [email protected] to express their desire to become an affiliate or IB. 

 

How does XTB compensate affiliates? 

Affiliates are paid based on the trading activity of the clients they refer, usually through commissions or spreads. 

 

Is there a minimum pay-out threshold for XTB affiliates? 

Yes, affiliates frequently have a minimum pay-out threshold that varies depending on the agreement. 

 

XTB Affiliate Program Features 

By promoting the broker comprehensive online trading services, XTB Partnerships provides a unique opportunity for business expansion and substantial commissions.  

The broker offers a variety of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies. The company has a client base of over 657,000 and a global presence of over 10 offices. 

 

Financial portals, trading academies, influencers, and social media platforms are welcome to participate in our program. Key features of XTB’s Partnership Program include: 

  • Benefit from the knowledge of a dedicated partnership manager who can assist you in formulating and optimizing your marketing strategy, thereby maximizing the effectiveness of your promotional efforts 
  • Engage your audience through consistent, high-quality, data-supported campaigns to ensure precise marketing efforts that pique interest and attract prospective traders. 
  • XTB’s partnership program offers a cost-per-acquisition (CPA) payment plan, wherein your compensation is based on many variables, including the minimum deposit made by referred clients, their country of origin, and the type of trading transactions they engage in. 
  • Competitive CPA Rates XTB offers competitive CPA rates, with potential earnings of $600. Utilize our search engine to determine the country-specific compensation rate. 
  • Partner with XTB to cater to your clients’ educational requirements, jointly working on educational campaigns that strengthen your brand and elevate client satisfaction. 
  • Offer your audience access to XTB’s cutting-edge trading technology and innovative tools, enhancing their overall trading experience. 
  • Collaborate with XTB’s knowledgeable sales representatives fluent in local languages, facilitating clear and effective communication with your audience and increasing closed deals. 

 

Are there any performance bonuses for top-performing affiliates? 

While the core program pays standard commissions, XTB occasionally gives bonuses to top-performing affiliates. 

 

How transparent is the reporting system for affiliates? 

XTB provides a transparent and real-time reporting system that allows affiliates to monitor their performance closely. 

Customer Support

Customer Support

 

Customer Support Exness’ Customer Support
⏰ Operating Hours24/5
🗣 Support LanguagesMultilingual
🗯 Live ChatYes
📧 Email Address[email protected]
☎️ Telephonic Support+357 257 25356
📞 Local Support in Vietnam?5/5

 

Does XTB offer customer support in multiple languages? 

Yes, the broker provides customer service in various languages to reflect its global clientele. 

 

Can I schedule a call-back from XTB’s support team? 

Yes, you can request a call-back from the brokers support team if you cannot reach them immediately. 

Corporate Social Responsibility

The broker is dedicated to corporate social responsibility and environmental, social, and governance initiatives. Their commitment can be seen through their efforts to enhance knowledge, accessibility, and social programs while fostering innovation.  

Furthermore, they prioritizes mitigating climate impact by offering environmentally conscious investment options. The broker ensures high standards of corporate governance and holds an ethical code in high regard. 

The integration of ESG principles into the organization comes with transparent communication practices. The broker actively supports the United Nations’ Sustainable Development Goals and initiates environmental endeavors such as energy conservation and waste reduction projects. 

In addition, XTB has pledged carbon neutrality, which has been acknowledged for its contribution to sustainability goals achieved so far. 

Furthermore, health and safety, athletics, and employee volunteerism are highlighted. Finally, XTB promotes diversity and inclusion in its operations as a signatory to the Diversity Charter. 

Our Verdict 

After thoroughly examining its offerings and nuances, we’ve come to appreciate XTB’s longstanding reputation and commitment to providing traders with a robust platform and enticing promotions.  

Their trading platform, xStation 5, exemplifies their dedication to providing traders with cutting-edge tools. Its user-centric design, adaptability, and variety of versions suit novice and experienced traders. 

Their customer service, with its multilingual support and swift response times, is a highlight, ensuring traders feel valued and supported. However, the 24-hour-a-day, seven-day-a-week availability may pose a problem for those who operate in different time zones. 

While XTB offers many benefits, it is important to note that they reserve the right to alter promotions and that traders must remain informed of any changes. 

XTB offers an alluring combination of seasoned expertise, user-friendly platforms, and enticing promotions. Although there are areas in which they could benefit from greater clarity, their overall offerings make them a formidable competitor in the business world.  

Therefore, before making any decisions, we advise potential traders to evaluate their requirements and conduct due diligence thoroughly. 

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Pros and Cons

✔️ Pros❌ Cons
Traders can contact XTB 24 hours a day, 5 days a week Traders cannot get assistance over weekends or public holidays
Traders can choose from a few ways to contact XTB
XTB offers a live chat option from its official website
Traders can access multilingual customer support

Conclusion

Our Review Methodology 

For each of our broker evaluations, we investigate, evaluate, analyze, and compare what we feel to be the most crucial criteria to consider when selecting a broker.  

Based on our findings, this evaluation comprises positives, disadvantages, and an overall score. We want to assist you in locating the ideal broker for your requirements.  

Our broker review should not be considered financial advice. However, traders are urged to seek professional financial advice before making investment decisions. 

Frequently Asked Questions

Is my money safe with XTB? 

As a regulated broker, any funds you invest with the company are protected and insured. 

 

How long does it take to withdraw from XTB? 

Depending on the time the request is received, withdrawals are processed within a day. However, it may take a few days for the funds to appear in the trader’s bank account. 

 

Does XTB have VIX 75? 

Yes, the broker  has 75 VIX. With spreads as low as 0.2 pips and maximum leverage of 1:67, VIX 75 can be traded as a CFD on Indices by Vietnamese traders. 

 

What trading platforms does XTB offer? 

The broker offers sophisticated trading platforms such as xStation 5. 

 

What is the minimum deposit for XTB? 

No minimum deposit is necessary to begin trading. 

 

Is XTB Safe or a Scam? 

The broker is a trustworthy, well-regulated broker that offers a secure trading environment, protects client funds, and more. 

 

Does XTB charge an inactivity fee? 

Yes, they charges a monthly inactivity fee of €10 after a year of inactivity. 

 

Is XTB regulated? 

Yes, the broker is governed by one Tier-1 regulator (the FCA), seven Tier-2 regulators (the ACPR, BaFin, DFSA, KNF, CNMV, FSCA, and CySEC), and one Tier-3 regulator (the IFSC). 

 

How long does it take to open an account with XTB? 

The average time required to open an account is one day. 

 

Does XTB offer a demo account? 

Yes, they offers a demo account for users to practice virtual currency trading. 

 

Does XTB have Nasdaq 100? 

Yes, they offers the Nasdaq 100 under the “US 100” symbol. 

Addendum/Disclosure:

Addendum/Disclosure: 

No matter how diligently we strive to maintain accuracy, the forex market is volatile and may change anytime, even if the information supplied is correct when going live. 

 

Investor Warning: Foreign currency trading on margin is associated with an elevated risk and may not be appropriate for all Vietnamese investors. Before engaging in foreign currency or Contract for Difference (CFD) trading, you must evaluate your investing goals, expertise, appetite for risk, and willingness to be exposed to risk. In addition, you should not start investing capital you cannot afford to lose because you could lose part of your original investment. 

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